Last Updated: September 22, 2024
Welcome to silverlyning.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
These terms govern your use of silverlyning.com. By using our website, you agree to these terms. If you do not agree, you may not use the site. We reserve the right to update or change these terms at any time without prior notice.
Silverlyning.com provides handmade soaps, candles, bath bombs and wax melts. All products offered on this website are subject to availability and may be withdrawn or modified without notice.
When using this website, you agree to:
If you purchase products from silverlyning.com, the following applies:
All content on silverlyning.com, including text, images, videos, and logos, is owned by us or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without our express written permission.
If you submit any content (e.g., reviews, testimonials), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content.
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third-party sites. You access them at your own risk.
We are not liable for any damages arising from your use of this website or any products or services obtained from it. This includes but is not limited to direct, indirect, incidental, and consequential damages.
These terms and conditions are governed by the laws of United States of America. Any disputes will be resolved in the courts of North Carolina.
We reserve the right to terminate or suspend your access to silverlyning.com at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users.
If you have any questions or concerns about these terms, please contact us at:
Email: silverlyningUS@gmail.com
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven days of purchase date. All returns must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at silverlyningus@gmail.com to obtain a Return Merchandize Authorization (RMA) number and return address.
Please note, you will be responsible for a return charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
Used Products
Products not in original packaging.
For defective of damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
A 15% restocking fee will be charged for all returns.
Sales items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
silverlyningus@gmail.com
Copyright © 2024 Silver Lyning - All Rights Reserved.
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